How do I communicate with Buffalo Travel & Cruise in Buffalo if I have compliments/issues/concerns?
There are a number of ways to communicate with Buffalo Travel & Cruise in Buffalo. Of course, whenever possible please communicate issues and compliments directly to your consultant or their supervisor. When you need to communicate to someone else, the Buffalo Travel & Cruise in Buffalo website www.buffalotravelmn.com has a Contact Us form. That form goes directly to our corporate headquarters and will be directed to the account manager responsible for your company.
We also conduct periodic traveler surveys. We appreciate it when you complete these surveys, as that is one of our primary indicators for overall traveler satisfaction.
What do I do if I find a lower fare on the Internet?
Contact your Buffalo Travel & Cruise consultant immediately. The Buffalo Travel & Cruise in Buffalo consultants will use their various resources to verify rate availability in addition to utilizing our Fare Match desk.
Travel Agent Vs. Internet Booking
The use of public "unmanaged" travel booking sites is not recommended for business travel for the simple reason that it undermines a firm's travel program and inevitably results in higher costs overall.
When utilizing Internet sites the travel data is not captured for reporting purposes, resulting in diminished negotiating leverage with suppliers.
When booking trips involving multiple legs or international destinations, skilled travel consultants can save a lot of time, translating into a considerable amount of money.
The average time spent accessing the internet to compare/research airline itineraries and fares is two hours. For 20 itineraries, this time added up to a 40-hour work week. Clearly, depending on the complexity of the trip and the value of the employees' time, the opportunity costs of self-booking can add up significantly - far exceeding any dollar savings found in the fare.
Price discrepancies among Internet sites are inevitable simply because each service derives its rates from slightly different and constantly shifting databases of flight information.
Most airline tickets purchased on-line are non-refundable, non-endorsable and non-changeable - not even by paying a penalty, furthermore, tickets purchased on select sites are not eligible for frequent flyer miles, upgrades and must travel with an electronic ticket.
The travel agency's computer reservation system (CRS), while too complex for an average consumer's use, is actually quite flexible in it's ability to handle ever changing fare structures - which is why travel professionals are able to interpret flight availability and pricing information with more precision than the average internet user.
In actual studies the Internet provided a lower fare only 1 out of 80 fares compared, for a total lost savings to the client of $32.00. On the flip side, travel consultants using low-fare search skills in conjunction with negotiated fares, saved $783.00 of the total trip cost, compared with the lowest Internet fare or equivalent flights.
Why Book Cars & Hotels Through Buffalo Travel & Cruise in Buffalo?
Take advantage of Buffalo Travel & Cruise relationships. We partner with the largest hotel consortium program worldwide. Then provide the preferred rates to our customers.
Financial and statistical tracking for contract negotiations to provide increased savings
One stop shopping - travelers make only 1 call (to Buffalo Travel & Cruise in Buffalo) to book air, car & hotel. Same applies for changes and cancellations.
One complete itinerary for your entire trip is emailed direct to you.
24-hour reservation assistance
Establishment of relationships with hotel vendors for more personal attention
How do I avoid long lines at check in?
Arrive early - give yourself extra time (1 1/2 to 2 hours prior to flight time)
Have proper identification ready - ie; valid drivers license, passport, or government issued ID.
Be aware of hazardous or unacceptable items in your luggage and carry-on
Follow the airlines restrictions on size, weight, and pieces of luggage allowed per traveler
Check-in online prior to arriving at the airport and send your boarding pass to your phone or print your boarding pass
Utilize curbside check in and kiosks at the airport
Sign up for mobile or PDA alerts (via airline websites)
Sign up for TSA "Pre-Check"
How can I obtain a credit for future travel on non-refundable tickets?
If you need to cancel a non-refundable e-ticket, please contact your travel consultant directly. Please remember if you are traveling on a non-refundable ticket, you must cancel your reservation prior to flight time or you will lose the value of the non-refundable ticket. Once the reservation is canceled, the travel consultant will add the unused e-ticket to your personal profile. Rules and restrictions may apply.
Booking Your Tickets Early and Meeting Airline Advance Purchase Requirements Saves...
Do Buffalo Travel & Cruise in Buffalo Travelers Book Travel in Advance?
Yes. Most travelers are booking travel 3-21 days in advance. However, the combined account data for 2016 exemplifies that advance purchase provides reduced average cost per ticket depending on the market traveled.
Why Book Early and Save?
Actual advanced purchase pricing comparison: 21 days advance purchase vs. 7 days: $365.00 Savings
Flight Options and Availability
Advanced booking provides more availability on desired flights
Consider time of travel and does it coincide with a holiday?
Advanced Booking and Seat Assignments
Seat assignment availability is closed out when 80% of a flight is booked.
The remaining 20% of seat assignments are done at airport check in.
Advance ticket purchase also provides more assurance that the traveler gets his/her seat preference.
Save Money on Air Travel
Preferred Airline Programs Buffalo Travel & Cruise in Buffalo consults with customers and recommends Preferred Airline Agreements which result in Cost Savings.
Buffalo Travel & Cruise International Rate Desk Savings
The International Rate Desk audits every International Reservation for creative ticketing and savings. Customers saved on average $600.00 to $1000.00 on International tickets in 2016 due to auditing International itineraries.